MyLab
We're getting customer reports that they cannot (what are they trying to do?). We are working to restore services and will update you in 60 minutes.
We have concluded the maintenance event. Thanks for your patience as we completed this update.
Test 3: We're getting customer reports that they cannot (what are they trying to do?). We are working to restore services and will update you in 60 minutes.
Update 2:
Services remain healthy and stable, and the issue is now resolved.
We're getting customer reports that they cannot multiple products. We are working to restore services and will update you in 60 minutes.
We apologize for the technical issue impacting (what happened?). Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update in (x Time or when new information becomes available).
Test Teams have made significant progress toward resolving the issue, but some users may still be experiencing (what can't they do?). We apologize for the inconvenience and will update you in (x) hours.
Test 2 We apologize for the technical issue impacting (what happened?). Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update in (x Time or when new information becomes available).
Test 3 Teams have made significant progress toward resolving the issue, but some users may still be experiencing (what can't they do?). We apologize for the inconvenience and will update you in (x) hours.
Test Services remain healthy and stable, and the issue is now resolved.
We have identified the problem with course access. We are working to implement a solution and will update you with new information once it becomes available.
We apologize for the technical issue impacting users' ability to login. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update or when new information becomes available.
We appreciate your patience while we addressed this issue. This incident is now resolved.
We're getting customer reports that they cannot log into their courses. We are working to restore services and will update you in 60 minutes.
We have identified the problem with course login. We are working to implement a solution and will update you with new information once it becomes available.
We have confirmed a technical issue that may impact customers’ login. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.
We apologize for the technical issue impacting course login. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available.
Services remain healthy and stable, and the issue is now resolved.
Customers are reporting that they are receiving the error message "Unable to login, please contact administrator" when attempting to access their courses. We are working to restore services and will update you in 60 minutes.
We have confirmed a technical issue that may impact your courses. Some customers may receive the error message "Unable to login, please contact administrator". Teams are working on resolving this issue; we apologize for any inconvenience.
We appreciate your patience while we addressed this issue. This incident is now resolved.
We're getting customer reports that they cannot log in. We are working to restore services and will update you in 60 minutes.
We apologize for the technical issue impacting login. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available.
We have identified the problem with login. We are working to implement a solution and will update you with new information once it becomes available.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
We're getting customer reports that some users are experiencing an error message Unable to login, Please contact administrator when attempting to log in. We are working to restore services and will update you in 60 minutes.
We have confirmed a technical issue that may impact customers being able to login to Mastering, MyLab and Pearson+. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.
We apologize for the technical issue impacting Mastering, MyLab and Pearson+. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
We are investigating an issue that is impacting course access. As a result, customers may see a 504-error message when attempting to sign in courseware. We will provide an update in the next hour.
Services remain healthy and stable, and the issue is now resolved.
We're getting customer reports that some users experience an error message "Unable to log in, please contact administrator" when logging in to Mastering and XL courses We are working to restore services and will update you in 60 minutes.
We have confirmed a technical issue that may impact customers’ access to mastering and XL courses. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.
Teams have made significant progress toward resolving the issue, but some users may still be experiencing login errors when accessing Mastering and XL course. We apologize for the inconvenience and will update you in 30 minutes.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.