We're getting customer reports that they cannot login their tests. We are working to restore services and will update you in 60 minutes.
We have confirmed a technical issue that may impact customers’ access to the tests. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.
We have identified the problem with tests logins. We are working to implement a solution and will update you with new information once it becomes available.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
We're getting customer reports that they cannot login to their tests. We are working to restore services and will update you in 60 minutes.
Services remain healthy and stable, and the issue is now resolved.
We are investigating an issue with login issues to MyLab and Mastering. As a result, customers may be unable to access when attempting to login. We will update you in the next 60 minutes with more information.
We have confirmed a technical issue that is impacting customers while accessing MyLab, Mastering and Pearson+. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.
We have identified the problem with MyLab, Mastering and Pearson+. We have implemented a solution and will update you with new information once it becomes available.
We appreciate your patience while we addressed this issue. This incident is now resolved.
We are investigating an issue with course access. As a result, customers may see an error message when attempting to login. We will update you in the next 60 minutes with more information.
We have confirmed a technical issue that may impact your courses. Some customers may be unable to login. Teams are working on resolving this issue; we apologize for any inconvenience.
We apologize for the technical issue impacting your ability to login. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
We are investigating an issue with sign-in. As a result, customers may see an error message when attempting to log into the site. We will update you in the next 60 minutes with more information.
We have confirmed a technical issue that may impact Pearson+ and MyLab and Mastering customers' preventing users from logging into their site. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.
Teams have made significant progress toward resolving the issue, but some users may still be experiencing an error when logging into their site
. We apologize for the inconvenience and will update you in 1 hour.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
Some customers are reporting that they cannot access MyLabs and Mastering sites. We are working to restore services and will update you in 60 minutes.
Customers are reporting that they are receiving the error message "unable to login. Please contact administrator" when attempting to access Pearson+, Mylabs and Mastering sites. Teams are working on resolving this issue; we apologize for any inconvenience.
Teams have made significant progress toward resolving the issue, but some users may still be experiencing an error message when attempting to access their Pearson+, MyLab and Mastering sites. We apologize for the inconvenience and will update you in 1 hour.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
We have received reports of Mylab and Mastering are currently unavailable and are experiencing an "Unable to log in, Please contact administrator" We are working to resolve the issue and will update you in 60 minutes.
We apologize for the technical issue impacting MyLab, Mastering and Pearson Plus. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available.
Teams have made significant progress toward resolving the issue, but some users may still be experiencing issues accessing MyLab, Mastering and Pearson Plus. We apologize for the inconvenience and will update when more information is available
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
We're getting customer reports that they cannot access tests in Pearson English Portal. We are working to restore services and will update you in 60 minutes.
Issue is resolved
We're getting customer reports that some users cannot login. We are working to restore services and will update you in 60 minutes.
We have confirmed a technical issue that may impact your courses. Some customers may be unable to login. Teams are working on resolving this issue; we apologize for any inconvenience.
We have confirmed a technical issue that may impact your courses. Some customers may be unable to login. Teams are working on resolving this issue; we apologize for any inconvenience.
Teams have made significant progress toward resolving the issue, but some users may still be experiencing degraded login performance. We apologize for the inconvenience and will update you in 1 hour.
We appreciate your patience while we addressed this issue. This incident is now resolved.
Some customers are reporting that they cannot access Novas and receive the error message "Unable to login. Please contact administrator". We are working to restore services and will update you in 60 minutes.
We have confirmed a technical issue that may impact Novas and Review360 services. Some customers may receive the error message "Unable to login. Please contact administrator". Teams are working on resolving this issue; we apologize for any inconvenience.
We apologize for the technical issue impacting your Novas and Review360 services. Services are beginning to recover. Technology teams are currently monitoring the environment to ensure stability. We appreciate your patience and will provide an update when new information becomes available.