Some customers are reporting that they are experiencing an error message when attempting to login to Active Learn Primary and Active Learn Secondary. We are working to restore services and will update you within the next hour.

We have confirmed a technical issue that may impact Active Learn Primary, Active Learn Secondary and Edexcel Online. Some customers may may experience an error message when attempting to login. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

We apologize for the technical issue impacting Active Learn Primary, Active Learn Secondary and Edexcel Online. Technology teams are engaged and working on restoring services. We appreciate your patience and will provide an update in 60 minutes.

We appreciate your patience while we addressed this issue. This incident is now resolved.

We're getting customer reports that some users may be unable to login. We are working to restore services and will update you within the next hour.

We have confirmed a technical issue that may impact your course(s). Some customers may be unable to login. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

Teams have made significant progress toward resolving the issue, but some users may still be experiencing issues logging in. We apologize for the inconvenience and will provide as new information becomes available.

We appreciate your patience while we addressed this issue. This incident is now resolved.

We're getting customer reports that some users are experiencing an error message when attempting to log into Active Hub. We are working to restore services and will update you within the next hour. 

We have confirmed a technical issue is preventing users from logging into their Active Hub and ePen sites . We apologize for the inconvenience while we work to resolve the issue and will update you when new information becomes available.

Teams have made significant progress toward resolving the issue, but some users may still be experiencing an issue with login. We apologize for the inconvenience, and will provide an update in 1 hour.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.

We're getting customer reports that they cannot log in to Active Learn Primary and Active Learn Secondary receiving an "Unable to login, Please contact administrator." error message. We are working to restore services and will update you within the next hour.

We have confirmed a technical issue that may impact your course(s). Some customers may be unable to log in to Active Learn Primary and Secondary and to Edexecl online (EOL). Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

We apologize for the technical issue impacting Active Hub Primary and Secondary and Edexecl Online (EOL). Technology teams are engaged and working on restoring services. We appreciate your patience and will provide an update when new information becomes available.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.

We're getting customer reports that they are unable to login to site. We are working to restore services and will update you within the next hour.

We have identified the problem with Active Learn Primary, secondary and Edexcel Online (EOL). We are working to implement a solution and will update you with new information once it becomes available.

We have confirmed a technical issue that may impact your Active Learn primary, secondary and Edexcel Online (EOL). Some customers may be unable to login to the site. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

Services are now restored to being healthy and stable. Thank you for your patience as we worked to resolve this issue.

We're getting customer reports that they cannot access Active Hub. We are working to restore services and will update you within the next hour.

We apologize for the technical issue impacting Active Hub and ePEN. Technology teams are engaged and working on restoring services. We appreciate your patience and will provide an update when new information becomes available.

Teams have made significant progress toward resolving the issue, but some users may still be experiencing access issue with Active Hub and ePEN. We apologize for the inconvenience, and will provide an update once more information becomes available.

We appreciate your patience while we addressed this issue. This incident is now resolved.

We are investigating an issue with MyLab and Mastering. As a result, customers may see an Unable to login error message when attempting to login to site. We will update you in the next 60minutes as more information is provided.

We have identified the problem with  MyLab, Mastering and Pearson+. We are working to implement a solution and will update you with new information once it becomes available.

We have confirmed a technical issue that may impact your MyLab , Mastering and Pearson+ courses. Some customers may be unable to login to site. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

Services are now restored to being healthy and stable. Thank you for your patience as we worked to resolve this issue.

We're getting customer reports that they cannot (what are they trying to do?). We are working to restore services and will update you within the next hour.

We have confirmed a technical issue that may impact customer's ability to log into both Novas and Review360. We apologize for the inconvenience while we work to resolve the issue and will update you when new information becomes available.

Teams have made significant progress toward resolving the issue, but some users may still be experiencing an issue when logging into Novas or Review360. We apologize for the inconvenience, and will provide an update in 1 hour.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.

We're getting some customer reports that they cannot log in, receiving a "Please contact administrator".  We are working to restore services and will update you within the next hour.

We have confirmed a technical issue that may impact customers' ability to log in to Active Hub and Epen. We apologize for the inconvenience while we work to resolve the issue, and we will update you when new information becomes available.

We apologize for the technical issue impacting Active Hub and ePen. Technology teams are engaged and working on restoring services. We appreciate your patience and will provide an update when new information becomes available.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.

We're getting customer reports that they cannot navigate after signing in. We are working to restore services and will update you within the next hour.

We have confirmed a technical issue that may impact customer's ability to navigate after signing in. We apologize for the inconvenience while we work to resolve the issue and will update you when new information becomes available.

Services are now restored to being healthy and stable. Thank you for your patience as we worked to resolve this issue.