Resolved: Active Hub and EPen

Incident

Resolved: Active Hub and EPen

Status: Closed
Start:
End:
Duration: 26 minutes
Affected Components:
UK Teaching and Awarding Active Hub ePEN
Update

We're getting customer reports that they cannot access Active Hub. We are working to restore services and will update you within the next hour.

Update

We apologize for the technical issue impacting Active Hub and ePEN. Technology teams are engaged and working on restoring services. We appreciate your patience and will provide an update when new information becomes available.

Update

Teams have made significant progress toward resolving the issue, but some users may still be experiencing access issue with Active Hub and ePEN. We apologize for the inconvenience, and will provide an update once more information becomes available.

Resolved

We appreciate your patience while we addressed this issue. This incident is now resolved.