Resolved: Active Hub, ePen Issue

Incident

Resolved: Active Hub, ePen Issue

Status: Closed
Start:
End:
Duration: 12 minutes
Affected Components:
UK Teaching and Awarding Active Hub ePEN
Update

We're getting customer reports that some users may be unable to login. We are working to restore services and will update you within the next hour.

Update

We have confirmed a technical issue that may impact your course(s). Some customers may be unable to login. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

Update

Teams have made significant progress toward resolving the issue, but some users may still be experiencing issues logging in. We apologize for the inconvenience and will provide as new information becomes available.

Resolved

We appreciate your patience while we addressed this issue. This incident is now resolved.