ePEN
We are investigating an issue with Novas and Review 360. As a result, customers are seeing an error message while trying to login. We will update you in the next 60 minutes as more information is provided.
We have confirmed a technical issue that may impact Novas and Review 360. Some customers may be unable to login. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.
Services are now restored to being healthy and stable. Thank you for your patience as we worked to resolve this issue.
We are investigating an issue with (the course launch, assessments, and sign-in.) As a result, customers may see an (error message, blank page, and slowness) when attempting to (what are they doing?) We will update you in the next 60 minutes with more information.
Services remain healthy and stable, and the issue is now resolved.
We're getting customer reports that they are unable to login. We are working to restore services and will update you in 60 minutes.
We have confirmed a technical issue that may impact your courses. Some customers may be unable to login. Teams are working on resolving this issue; we apologize for any inconvenience.
We appreciate your patience while we addressed this issue. This incident is now resolved.
We're getting customer reports that some are experiencing an error message when attempting to login.. We are working to restore services and will update you in 60 minutes.
We have confirmed a technical issue is impacting customers' ability to log into both Epen and Active Hub. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.
Teams have made significant progress toward resolving the issue, but some users may still be experiencing an issue with logging into Active Hub and Epen. We apologize for the inconvenience and will update you in 1 hour.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
We're getting customer reports that they are getting error while logging into site. We are working to restore services and will update you in 60 minutes.
We have confirmed a technical issue that may impact customers are unable to login to the site. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.
We have confirmed a technical issue that may impact your course(s). Some customers may be unable to login to the site. Teams are working on resolving this issue; we apologize for any inconvenience.
Services remain healthy and stable, and the issue is now resolved.
Some customers are reporting that they are receiving an error message when attempting to access Active Hub. We are working to restore services and will update you in 60 minutes.
We have confirmed a technical issue that is impacting Active Hub and ePen. Customers may be unable to access their products. Teams are working on resolving this issue; we apologize for any inconvenience.
Technical teams have identified the issue and have applied resolution actions. The incident is currently in a monitoring state to ensure service stability, however access to both ActiveHub and ePen is restored.
We appreciate your patience while we addressed the issues affecting Active Hub and ePen. This incident is now resolved.
We're getting some customer reports that they cannot log into Active Hub. We are working to restore services and will update you in 60 minutes.
We have confirmed a technical issue that may impact customers' access to Active Hub and ePen. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.
Teams have made significant progress toward resolving the issue, but some users may still be experiencing login issues . We apologize for the inconvenience and will update you when more information is available.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
We're getting customer reports that users cannot login to the site and receiving error message. We are working to restore services and will update you in 60 minutes.
We have confirmed a technical issue that may impact customers are unable to login. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.
We have confirmed a technical issue that may impact your course(s). Some customers may be unable to login. Teams are working on resolving this issue; we apologize for any inconvenience.
Services remain healthy and stable, and the issue is now resolved.
We're getting customer reports that they cannot login. We are working to restore services and will update you in 60 minutes.
We have identified the problem with course logins. We are working to implement a solution and will update you with new information once it becomes available.
We apologize for the technical issue impacting the ability to login. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update in or when new information becomes available.
We appreciate your patience while we addressed this issue. This incident is now resolved.
We're getting customer reports that some users are experiencing an error message when attempting to log into the site. We are working to restore services and will update you in 60 minutes.
We have identified the problem with site login for ePen and Active Hub services, resulting in an error message when attempting to log into the sites. We are working to implement a solution and will update you with new information once it becomes available.
Teams have made significant progress toward resolving the issue, but some users may still be experiencing an issue with login and error messages. We apologize for the inconvenience and will update you in 1 hour.