Resolved- Active HUB and ePen

Incident

Resolved- Active HUB and ePen

Status: Closed
Start:
End:
Duration: 21 minutes
Affected Components:
UK Teaching and Awarding Active Hub ePEN
Update

We're getting customers reporting that they are unable to login to site. We are working to restore services and will update you within the next hour.

Update

We have identified the problem with Active Hub and ePen. We are working to implement a solution and will update you with new information once it becomes available.

Update

We have confirmed a technical issue that may impact your course Active Hub and ePen. Some customers may be unable to login to site. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

Resolved

Services are now restored to being healthy and stable. Thank you for your patience as we worked to resolve this issue.