Access to Active Hub and ePen has been restored

Incident

Access to Active Hub and ePen has been restored

Status: Closed
Start:
End:
Duration: 11 minutes
Affected Components:
UK Teaching and Awarding Active Hub ePEN
Update

Some customers are reporting that they are experiencing an error message when attempting to access Active Hub. We are working to restore services and will update you within the next hour.

Update

We have confirmed a technical issue that is currently impacting access to both Active Hub and ePen. Some customers may receive an error message when attempting to log in. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

Update

We apologize for the technical issue impacting Active Hub and ePen. Technology teams are engaged and working on restoring services. We appreciate your patience and will provide an update when new information becomes available.

Resolved

We appreciate your patience while we addressed this issue. Access to both Active Hub and ePen has been restored. This incident is now resolved.