Active Hub

UK Teaching and Awarding Active Hub ePEN
 

We're getting customer reports that some users may be unable to login. We are working to restore services and will update you within the next hour.

 

We have confirmed a technical issue that may impact your course(s). Some customers may be unable to login. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

 

Teams have made significant progress toward resolving the issue, but some users may still be experiencing issues logging in. We apologize for the inconvenience and will provide as new information becomes available.

 

We appreciate your patience while we addressed this issue. This incident is now resolved.

UK Teaching and Awarding Active Hub ePEN
 

We're getting customer reports that some users are experiencing an error message when attempting to log into Active Hub. We are working to restore services and will update you within the next hour. 

 

We have confirmed a technical issue is preventing users from logging into their Active Hub and ePen sites . We apologize for the inconvenience while we work to resolve the issue and will update you when new information becomes available.

 

Teams have made significant progress toward resolving the issue, but some users may still be experiencing an issue with login. We apologize for the inconvenience, and will provide an update in 1 hour.

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.

UK Teaching and Awarding Active Hub ePEN
 

We're getting customer reports that they cannot access Active Hub. We are working to restore services and will update you within the next hour.

 

We apologize for the technical issue impacting Active Hub and ePEN. Technology teams are engaged and working on restoring services. We appreciate your patience and will provide an update when new information becomes available.

 

Teams have made significant progress toward resolving the issue, but some users may still be experiencing access issue with Active Hub and ePEN. We apologize for the inconvenience, and will provide an update once more information becomes available.

 

We appreciate your patience while we addressed this issue. This incident is now resolved.

UK Teaching and Awarding Active Hub ePEN
 

We're getting some customer reports that they cannot log in, receiving a "Please contact administrator".  We are working to restore services and will update you within the next hour.

 

We have confirmed a technical issue that may impact customers' ability to log in to Active Hub and Epen. We apologize for the inconvenience while we work to resolve the issue, and we will update you when new information becomes available.

 

We apologize for the technical issue impacting Active Hub and ePen. Technology teams are engaged and working on restoring services. We appreciate your patience and will provide an update when new information becomes available.

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.

UK Teaching and Awarding Active Hub ePEN
 

Some customers are reporting that they are experiencing an error message when attempting to access Active Hub. We are working to restore services and will update you within the next hour.

 

We have confirmed a technical issue that is currently impacting access to both Active Hub and ePen. Some customers may receive an error message when attempting to log in. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

 

We apologize for the technical issue impacting Active Hub and ePen. Technology teams are engaged and working on restoring services. We appreciate your patience and will provide an update when new information becomes available.

 

We appreciate your patience while we addressed this issue. Access to both Active Hub and ePen has been restored. This incident is now resolved.

UK Teaching and Awarding Active Hub ePEN
 

We're getting customers reporting that they are unable to login to site. We are working to restore services and will update you within the next hour.

 

We have identified the problem with Active Hub and ePen. We are working to implement a solution and will update you with new information once it becomes available.

 

We have confirmed a technical issue that may impact your course Active Hub and ePen. Some customers may be unable to login to site. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

 

Services are now restored to being healthy and stable. Thank you for your patience as we worked to resolve this issue.

Higher Education Courseware English Language Learning Clinical Assessments UK Teaching and Awarding AimswebPlus Pearson Test of English (PTE) Active Hub English Benchmark Young Learners (EBYL) Learning Catalytics ATP (NNAT-3, TELL, GRADE, GMADE) Active Learn Primary Mastering MyEnglishLab (MEL) Keystone (DRA-3/EDL-2, Write to Learn) Active Learn Secondary Pearson English Connect (PEC) Q-Global MathXL For School Direct Learner Work Transfer (DLWT) MyLab Pearson English Portal (PEP) Q-Interactive Edexcel Online(EOL) Pearson English Portal App Pearson Interactive Labs Review360 ePEN Pearson + Pearson Practice English (PPE) App Work Sampling Online Exam Viewer Revel Reader+ / eBook / eText Exam Wizard Test Hub StatCrunch Gateway Versant Novas Online Marking Pearson Onscreen Testing Platform (POP) Results Plus Secure File Transfer (SFT) SharePoint Special Considerations International Certificate (PTE General) Readiness Test Level Test Benchmark Test
 

We are investigating an issue with (the course launch, assessments, and sign-in.) As a result, customers may see an (error message, blank page, and slowness) when attempting to (what are they doing?) We will update you in the next 60 minutes with more information.

 
Services remain healthy and stable, and the issue is now resolved.
UK Teaching and Awarding Active Hub ePEN
 

We're getting customer reports that they are unable to login. We are working to restore services and will update you in 60 minutes.

 

We have confirmed a technical issue that may impact your courses. Some customers may be unable to login. Teams are working on resolving this issue; we apologize for any inconvenience. 

 
We appreciate your patience while we addressed this issue. This incident is now resolved.
UK Teaching and Awarding Active Hub ePEN
 

We're getting customer reports that some are experiencing an error message when attempting to login.. We are working to restore services and will update you in 60 minutes. 

 

We have confirmed a technical issue is impacting customers' ability to log into both Epen and Active Hub. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

 

Teams have made significant progress toward resolving the issue, but some users may still be experiencing an issue with logging into Active Hub and Epen. We apologize for the inconvenience and will update you in 1 hour.

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

UK Teaching and Awarding Active Hub ePEN
 

We're getting customer reports that they are getting error while logging into site. We are working to restore services and will update you in 60 minutes. 

 

We have confirmed a technical issue that may impact customers are unable to login to the site. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

 

We have confirmed a technical issue that may impact your course(s). Some customers may be unable to login to the site. Teams are working on resolving this issue; we apologize for any inconvenience. 

 
Services remain healthy and stable, and the issue is now resolved.