Pearson Interactive Labs

Pearson Interactive Labs, Learning Catalytics and StatCrunch unavailable
Higher Education Courseware Learning Catalytics Pearson Interactive Labs StatCrunch
 

We're getting customer reports that they cannot access their course(s). We are working to restore services and will update you in 60 minutes. 

 

We have confirmed a technical issue that may impact customers' course access. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

 

We apologize for the technical issue impacting course access. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available.


 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Pearson Interactive Labs issue
Higher Education Courseware Learning Catalytics Pearson Interactive Labs StatCrunch
 

We're getting some customer reports that they cannot access their Pearson Interactive Lab courses. We are working to restore services and will update you in 60 minutes. 

 

We have confirmed a technical issue that may impact customers’ when attempting to access Pearson Interactive :abs, StatCrunch and Learning Catalytics. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

 

We apologize for the technical issue impacting Pearson Learning Labs, StatCrunch and Learning Catalytics. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update in when new information becomes available. 


 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Unavailable
Higher Education Courseware Learning Catalytics Mastering MathXL For School MyLab Pearson Interactive Labs Pearson + Revel StatCrunch
 

 

We are investigating an issue that is impacting course access. As a result, customers may see a 504-error message when attempting to sign in courseware. We will provide an update in the next hour.

 
Services remain healthy and stable, and the issue is now resolved.

Test Scenario 5 - Identified
English Language Learning Higher Education Courseware Clinical Assessments UK Teaching and Awarding AimswebPlus Pearson Test of English (PTE) Active Hub English Benchmark Young Learners (EBYL) Learning Catalytics ATP (NNAT-3, TELL, GRADE, GMADE) Active Learn Primary Mastering MyEnglishLab (MEL) Keystone (DRA-3/EDL-2, Write to Learn) Active Learn Secondary Pearson English Connect (PEC) Q-Global MathXL For School MyLab Pearson English Portal (PEP) Q-Interactive Edexcel Online(EOL) Pearson English Portal App Pearson Interactive Labs Review360 Pearson + Pearson Practice English (PPE) App Work Sampling Online Revel Reader+ / eBook / eText Exam Wizard Test Hub StatCrunch Versant Pearson Onscreen Testing Platform (POP) Results Plus International Certificate (PTE General) Readiness Test Level Test Benchmark Test
 

We are testing a new alert system. This is a test and does not impact your course. 

 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

Test Scenario 1 - Degraded Performance
Higher Education Courseware Learning Catalytics Mastering MathXL For School MyLab Pearson Interactive Labs Pearson + Revel StatCrunch
 

We are testing a new alert system. This is a test and does not impact your course. 

 
Services remain healthy and stable, and the issue is now resolved.

Test Scenario 1 - Degraded Performance
English Language Learning Higher Education Courseware Clinical Assessments UK Teaching and Awarding AimswebPlus Pearson Test of English (PTE) Active Hub English Benchmark Young Learners (EBYL) Learning Catalytics ATP (NNAT-3, TELL, GRADE, GMADE) Active Learn Primary Mastering MyEnglishLab (MEL) Keystone (DRA-3/EDL-2, Write to Learn) Active Learn Secondary Pearson English Connect (PEC) Q-Global MathXL For School MyLab Pearson English Portal (PEP) Q-Interactive Edexcel Online(EOL) Pearson English Portal App Pearson Interactive Labs Review360 Pearson + Pearson Practice English (PPE) App Work Sampling Online Revel Reader+ / eBook / eText Exam Wizard Test Hub StatCrunch Versant Pearson Onscreen Testing Platform (POP) Results Plus International Certificate (PTE General) Readiness Test Level Test Benchmark Test
 

We are testing a new alert system. This is a test and does not impact your course. 

 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

Test Scenario 2 - Unavailable
English Language Learning Higher Education Courseware Clinical Assessments UK Teaching and Awarding AimswebPlus Pearson Test of English (PTE) Active Hub English Benchmark Young Learners (EBYL) Learning Catalytics ATP (NNAT-3, TELL, GRADE, GMADE) Active Learn Primary Mastering MyEnglishLab (MEL) Keystone (DRA-3/EDL-2, Write to Learn) Active Learn Secondary Pearson English Connect (PEC) Q-Global MathXL For School MyLab Pearson English Portal (PEP) Q-Interactive Edexcel Online(EOL) Pearson English Portal App Pearson Interactive Labs Review360 Pearson + Pearson Practice English (PPE) App Work Sampling Online Revel Reader+ / eBook / eText Exam Wizard Test Hub StatCrunch Versant Pearson Onscreen Testing Platform (POP) Results Plus International Certificate (PTE General) Readiness Test Level Test Benchmark Test
 

We are testing a new alert system. This is a test and does not impact your course.

 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

Degraded Performance

English Language Learning Higher Education Courseware Clinical Assessments UK Teaching and Awarding AimswebPlus Pearson Test of English (PTE) English Benchmark Young Learners (EBYL) Learning Catalytics ATP (NNAT-3, TELL, GRADE, GMADE) Mastering MyEnglishLab (MEL) Keystone (DRA-3/EDL-2, Write to Learn) Pearson English Connect (PEC) Q-Global MathXL For School MyLab Pearson English Portal (PEP) Q-Interactive Pearson English Portal App Pearson Interactive Labs Review360 Pearson + Pearson Practice English (PPE) App Work Sampling Online Revel Reader+ / eBook / eText Test Hub StatCrunch Versant International Certificate (PTE General) Readiness Test Level Test Benchmark Test
 

We're getting customer reports that they cannot (what are they trying to do?). We are working to restore services and will update you in 60 minutes. 

 

resolved

Degraded Performance

English Language Learning Higher Education Courseware Pearson Test of English (PTE) English Benchmark Young Learners (EBYL) Learning Catalytics Mastering MyEnglishLab (MEL) Pearson English Connect (PEC) MathXL For School MyLab Pearson English Portal (PEP) Pearson English Portal App Pearson Interactive Labs Pearson + Pearson Practice English (PPE) App Revel Reader+ / eBook / eText Test Hub StatCrunch Versant International Certificate (PTE General) Readiness Test Level Test Benchmark Test
 

We're getting customer reports that they cannot access Mastering courses. We are working to restore services and will update you in 60 minutes. 

 

We have identified the problem with course access. We are working to implement a solution and will update you with new information once it becomes available.  

 

We have confirmed a technical issue that may impact customers' access to their. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

 

We apologize for the technical issue impacting course access. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available. 


 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Degraded Performance

English Language Learning Higher Education Courseware Pearson Test of English (PTE) English Benchmark Young Learners (EBYL) Learning Catalytics Mastering MyEnglishLab (MEL) Pearson English Connect (PEC) MathXL For School MyLab Pearson English Portal (PEP) Pearson English Portal App Pearson Interactive Labs Pearson + Pearson Practice English (PPE) App Revel Reader+ / eBook / eText Test Hub StatCrunch Versant International Certificate (PTE General) Readiness Test Level Test Benchmark Test
 

We're getting customer reports that they cannot access courses. We are working to restore services and will update you in 60 minutes. 

 

We have identified the problem with course access. We are working to implement a solution and will update you with new information once it becomes available.  

 

We have confirmed a technical issue that may impact customers' login. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

 

We apologize for the technical issue impacting login. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update in when new information becomes available. 


 
We appreciate your patience while we addressed this issue. This incident is now resolved.