Unavailable

Incident

Unavailable

Status: Closed
Start:
End:
Duration: 35 minutes
Affected Components:
Higher Education Courseware Learning Catalytics Pearson Interactive Labs StatCrunch
Update

We're getting customer reports that some are receiving an error message when attempting to access their Pearson Interactive courses. We are working to restore services and will update you in 60 minutes. 

Update

We have identified the problem with your course access for Learning Catalytics, Pearson Interactive and StatCrunch users. We are working to implement a solution and will update you with new information once it becomes available.  

Update

Teams have made significant progress toward resolving the issue, but some users may still be experiencing error messages or access problems. We apologize for the inconvenience and will update you in 1 hour.

Resolved

Services remain healthy and stable, and the issue is now resolved.