Multiple products Unavailable

Incident

Multiple products Unavailable

Status: Closed
Start:
End:
Duration: 28 minutes
Affected Components:
Higher Education Courseware Learning Catalytics Pearson Interactive Labs StatCrunch
Update

Some customers are reporting an error message when attempting to access their courses. We are working to restore services and will update you in 60 minutes.

Update

We have confirmed a technical issue that may impact your Pearson Interactive Lab, Statcrunch and Learning Catalytics courses. Some customers may be unable to log in. Teams are working on resolving this issue; we apologize for any inconvenience. 

Update

We apologize for the technical issue impacting your courses. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update in 60 minutes or when new information becomes available.

Resolved

We appreciate your patience while we addressed this issue. This incident is now resolved.