Pearson Interactive Labs, Learning Catalytics and StatCrunch unavailable

Incident

Pearson Interactive Labs, Learning Catalytics and StatCrunch unavailable

Status: Closed
Start:
End:
Duration: 30 minutes
Affected Components:
Higher Education Courseware Learning Catalytics Pearson Interactive Labs StatCrunch
Update

We're getting customer reports that they cannot access their course(s). We are working to restore services and will update you in 60 minutes. 

Update

We have confirmed a technical issue that may impact customers' course access. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

Update

We apologize for the technical issue impacting course access. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available.


Resolved

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.