We are investigating an issue with Novas and Review 360. As a result, customers are seeing an error message while trying to login. We will update you in the next 60 minutes as more information is provided.

We have confirmed a technical issue that may impact Novas and Review 360. Some customers may be unable to login. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

Services are now restored to being healthy and stable. Thank you for your patience as we worked to resolve this issue.

We are investigating an issue with (the course launch, assessments, and sign-in.) As a result, customers may see an (error message, blank page, and slowness) when attempting to (what are they doing?) We will update you in the next 60 minutes with more information.

Services remain healthy and stable, and the issue is now resolved.

Some customers are reporting that they are receiving an error message when attempting to login to Q-Global. We are working to restore services and will update you in 60 minutes.

We have confirmed a technical issue that may impact your course(s). Some customers may be unable to access Q-Global and Q-Interactive. Teams are working on resolving this issue; we apologize for any inconvenience.

We apologize for the technical issue impacting your courses. Technology teams are engaged and are working to restore services: we appreciate your patience and will provide an update in 1 hour or when new information becomes available.

Technical teams have identified the issue and are working towards resolution. We apologize for any inconvenience caused when attempting to access your courses in Q-Global, Q-Interactive and Work Sampling Online.

We appreciate your patience while we addressed this issue. This incident is now resolved. 

We are testing a new alert system. This is a test and does not impact your course. 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

We are testing a new alert system. This is a test and does not impact your course. 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

We are testing a new alert system. This is a test and does not impact your course.

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

We're getting customer reports that they cannot (what are they trying to do?). We are working to restore services and will update you in 60 minutes. 

resolved

We are aware of an issue where some customers may be unable to launch courses. We are working to restore services and will update you in 60 minutes. 

Some Mastering customers are also affected by this course access issue. We are working to implement a solution and will update you with new information once it becomes available.  

We have identified the problem with course access. We are working to implement a solution and will update you in 60 minutes.  

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

INVESTIGATING: Some customers are unable to access their Mastering based courses and are experiencing a "504 Page Not found" error message when attempting to log in.  We are working to restore services and will update you in 60 minutes. 

INVESTIGATING: Some customers are unable to access their Mastering & MyLab based courses and are experiencing a "504 Page Not found" error message when attempting to log in. Technical teams are engaged and are investigating the issue.

Services remain healthy and stable, and the issue is now resolved.

RESOLVED: The Log in issue related to Mastering & MyLab has been resolved and customers are now able to access their courses.

Clinical Assessments, English Language Learning, Higher Education Courseware, Pearson +, Test Services, Workforce Solutions is under maintenance. During this time, access will be unavailable. 

We have concluded the maintenance event. Thanks for your patience as we completed this update.