Degraded Performance

Incident

Degraded Performance

Status: Closed
Start:
End:
Duration: 21 minutes
Affected Components:
Clinical Assessments Q-Global Q-Interactive Work Sampling Online
Update

Some customers are reporting that they are receiving an error message when attempting to login to Q-Global. We are working to restore services and will update you in 60 minutes.

Update

We have confirmed a technical issue that may impact your course(s). Some customers may be unable to access Q-Global and Q-Interactive. Teams are working on resolving this issue; we apologize for any inconvenience.

Update

We apologize for the technical issue impacting your courses. Technology teams are engaged and are working to restore services: we appreciate your patience and will provide an update in 1 hour or when new information becomes available.

Update

Technical teams have identified the issue and are working towards resolution. We apologize for any inconvenience caused when attempting to access your courses in Q-Global, Q-Interactive and Work Sampling Online.

Resolved

We appreciate your patience while we addressed this issue. This incident is now resolved.