Q-Global

Resolved - Novas and Review 360
Clinical Assessments UK Teaching and Awarding AimswebPlus Active Hub ATP (NNAT-3, TELL, GRADE, GMADE) Active Learn Primary Keystone (DRA-3/EDL-2, Write to Learn) Active Learn Secondary Q-Global Direct Learner Work Transfer (DLWT) Q-Interactive Edexcel Online(EOL) Review360 ePEN Work Sampling Online Exam Viewer Exam Wizard Gateway Novas Online Marking Pearson Onscreen Testing Platform (POP) Results Plus Secure File Transfer (SFT) SharePoint Special Considerations
 

We are investigating an issue with Novas and Review 360. As a result, customers are seeing an error message while trying to login. We will update you in the next 60 minutes as more information is provided.

 

We have confirmed a technical issue that may impact Novas and Review 360. Some customers may be unable to login. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

 

Services are now restored to being healthy and stable. Thank you for your patience as we worked to resolve this issue.

Unavailable *
Higher Education Courseware English Language Learning Clinical Assessments UK Teaching and Awarding AimswebPlus Pearson Test of English (PTE) Active Hub English Benchmark Young Learners (EBYL) Learning Catalytics ATP (NNAT-3, TELL, GRADE, GMADE) Active Learn Primary Mastering MyEnglishLab (MEL) Keystone (DRA-3/EDL-2, Write to Learn) Active Learn Secondary Pearson English Connect (PEC) Q-Global MathXL For School Direct Learner Work Transfer (DLWT) MyLab Pearson English Portal (PEP) Q-Interactive Edexcel Online(EOL) Pearson English Portal App Pearson Interactive Labs Review360 ePEN Pearson + Pearson Practice English (PPE) App Work Sampling Online Exam Viewer Revel Reader+ / eBook / eText Exam Wizard Test Hub StatCrunch Gateway Versant Novas Online Marking Pearson Onscreen Testing Platform (POP) Results Plus Secure File Transfer (SFT) SharePoint Special Considerations International Certificate (PTE General) Readiness Test Level Test Benchmark Test
 

We are investigating an issue with (the course launch, assessments, and sign-in.) As a result, customers may see an (error message, blank page, and slowness) when attempting to (what are they doing?) We will update you in the next 60 minutes with more information.

 
Services remain healthy and stable, and the issue is now resolved.

Degraded Performance

Clinical Assessments Q-Global Q-Interactive
 

We're getting customer reports that they cannot access the Q-Global. We are working to restore services and will update you in 60 minutes. 

 

We have identified the problem with Q-Global and Q-interactive. We are working to implement a solution and will update you with new information once it becomes available.  

 

We apologize for the technical issue impacting Q-Global and Q-Interactive. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update in when new information becomes available. 

 
We appreciate your patience while we addressed this issue. This incident is now resolved. 

Login Unavailable
Clinical Assessments Q-Global Q-Interactive
 

We're getting customer reports that some users are unable to login. We are working to restore services and will update you in 60 minutes. 

 

We have confirmed a technical issue that may impact your courses. Some customers may be unable to login. Teams are working on resolving this issue; we apologize for any inconvenience. 

 

Teams have made significant progress toward resolving the issue, but some users may still be experiencing issues logging in. We apologize for the inconvenience and will update you in 2 hours.

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.

Degraded Performance

Clinical Assessments Q-Global Q-Interactive Work Sampling Online
 

Some customers are reporting that they are receiving an error message when attempting to login to Q-Global. We are working to restore services and will update you in 60 minutes.

 

We have confirmed a technical issue that may impact your course(s). Some customers may be unable to access Q-Global and Q-Interactive. Teams are working on resolving this issue; we apologize for any inconvenience.

 

We apologize for the technical issue impacting your courses. Technology teams are engaged and are working to restore services: we appreciate your patience and will provide an update in 1 hour or when new information becomes available.

 

Technical teams have identified the issue and are working towards resolution. We apologize for any inconvenience caused when attempting to access your courses in Q-Global, Q-Interactive and Work Sampling Online.

 
We appreciate your patience while we addressed this issue. This incident is now resolved. 

Degraded Performance

Clinical Assessments Q-Global Q-Interactive
 

We're getting customer reports that some users are experiencing an error message when attempting to Login Q global site. We are working to restore services and will update you in 60 minutes. 

 

We have confirmed a technical issue that is impacting users who are experiencing an error message when attempting to Login Q global and Q interactive sites. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

 

We apologize for the technical issue impacting login. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update in when new information becomes available. 


 
We appreciate your patience while we addressed this issue. This incident is now resolved. 

Degraded Performance

Clinical Assessments Q-Global Q-Interactive
 

We're getting customer reports that some users are unable to login with an unable to login. We are working to restore services and will update you in 60 minutes. 

 

We have confirmed a technical issue that may impact your courses. Some customers may be unable to login to Q-Global and Q-Interactive. Teams are working on resolving this issue; we apologize for any inconvenience. 

 

We have confirmed a technical issue that may impact customers' login to Q-Global and Q-Interactive. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Degraded Performance

Clinical Assessments Q-Global Q-Interactive
 

We're getting customer reports that they cannot login. We are working to restore services and will update you in 60 minutes. 

 

We apologize for the technical issue impacting login. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available. 


 

We have identified the problem with Login. We are working to implement a solution and will update you with new information once it becomes available.  

 
We appreciate your patience while we addressed this issue. This incident is now resolved. 

Unavailable
Clinical Assessments Q-Global Q-Interactive
 

We are investigating an issue with Q-Interactive As a result, customers may see an error message Unable to login, Please contact your administrator, when attempting to log in We will update you in the next 60 minutes with more information.

 

We apologize for the technical issue impacting Q-Interactive and Q-Global. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available. 


 

We have identified the problem with access to Q-Interactive and Q-Global. We are working to implement a solution and will update you with new information once it becomes available.  

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Degraded Performance

Clinical Assessments Q-Global Q-Interactive
 

We're getting customer reports that they cannot login. We are working to restore services and will update you in 60 minutes. 

 

We apologize for the technical issue impacting Q-Interactive and Q-Global. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available. 


 

We have identified the problem with login. We are working to implement a solution and will update you with new information once it becomes available.  

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.