Novas

Resolved. Access to Novas and Review360 has been restored
Clinical Assessments UK Teaching and Awarding Review360 Novas
 

Some customers are reporting that they are unable to access the Novas site and may experience an error message. We are working to restore services and will update you within the next hour.

 

We have confirmed a technical issue that is affecting access for both Novas and Review360. Some customers may be experience an error message when attempting to login. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

 

We apologize for the technical issue impacting Novas and Review360. Technology teams confirmed services are beginning to recover. We appreciate your patience and will provide an update when new information becomes available.

 

Access to Novas and Review360 has been restored. We appreciate your patience while we addressed this issue. This incident is now resolved.

Resolved - Novas and Review360
School Assesments UK Teaching and Awarding Review360 Novas
 

We're getting customer reports that some users cannot access Novas. We are working to restore services and will update you within the next hour.

 

We apologize for the technical issue impacting login issues to Novas and Review360. Technology teams are engaged and working on restoring services. We appreciate your patience and will provide an update when new information becomes available.

 

Teams have made significant progress toward resolving the issue, but some users may still be experiencing login issues. We apologize for the inconvenience, and will provide an update once it is available. 

 

We appreciate your patience while we addressed this issue. This incident is now resolved.

Resolved - Novas and Review 360
Clinical Assessments UK Teaching and Awarding AimswebPlus Active Hub ATP (NNAT-3, TELL, GRADE, GMADE) Active Learn Primary Keystone (DRA-3/EDL-2, Write to Learn) Active Learn Secondary Q-Global Direct Learner Work Transfer (DLWT) Q-Interactive Edexcel Online(EOL) Review360 ePEN Work Sampling Online Exam Viewer Exam Wizard Gateway Novas Online Marking Pearson Onscreen Testing Platform (POP) Results Plus Secure File Transfer (SFT) SharePoint Special Considerations
 

We are investigating an issue with Novas and Review 360. As a result, customers are seeing an error message while trying to login. We will update you in the next 60 minutes as more information is provided.

 

We have confirmed a technical issue that may impact Novas and Review 360. Some customers may be unable to login. Teams are working to resolve this issue. We sincerely apologize for any inconvenience.

 

Services are now restored to being healthy and stable. Thank you for your patience as we worked to resolve this issue.

Degraded Performance - Novas
UK Teaching and Awarding Novas
 

We're getting customer reports that they are experiencing an error message when attempting to Login site. We are working to restore services and will update you within the next hour.

 

Services are now restored to being healthy and stable. Thank you for your patience as we worked to resolve this issue.

Unavailable *
Higher Education Courseware English Language Learning Clinical Assessments UK Teaching and Awarding AimswebPlus Pearson Test of English (PTE) Active Hub English Benchmark Young Learners (EBYL) Learning Catalytics ATP (NNAT-3, TELL, GRADE, GMADE) Active Learn Primary Mastering MyEnglishLab (MEL) Keystone (DRA-3/EDL-2, Write to Learn) Active Learn Secondary Pearson English Connect (PEC) Q-Global MathXL For School Direct Learner Work Transfer (DLWT) MyLab Pearson English Portal (PEP) Q-Interactive Edexcel Online(EOL) Pearson English Portal App Pearson Interactive Labs Review360 ePEN Pearson + Pearson Practice English (PPE) App Work Sampling Online Exam Viewer Revel Reader+ / eBook / eText Exam Wizard Test Hub StatCrunch Gateway Versant Novas Online Marking Pearson Onscreen Testing Platform (POP) Results Plus Secure File Transfer (SFT) SharePoint Special Considerations International Certificate (PTE General) Readiness Test Level Test Benchmark Test
 

We are investigating an issue with (the course launch, assessments, and sign-in.) As a result, customers may see an (error message, blank page, and slowness) when attempting to (what are they doing?) We will update you in the next 60 minutes with more information.

 
Services remain healthy and stable, and the issue is now resolved.

Issue affecting NOVAS and Review360 has been resolved
Clinical Assessments UK Teaching and Awarding Review360 Novas
 

Some customers are reporting that they cannot access Novas and receive the error message "Unable to login. Please contact administrator". We are working to restore services and will update you in 60 minutes.

 

We have confirmed a technical issue that may impact Novas and Review360 services. Some customers may receive the error message "Unable to login. Please contact administrator". Teams are working on resolving this issue; we apologize for any inconvenience.

 

We apologize for the technical issue impacting your Novas and Review360 services. Services are beginning to recover. Technology teams are currently monitoring the environment to ensure stability. We appreciate your patience and will provide an update when new information becomes available.

 
We appreciate your patience while we addressed the issue affecting Novas and Review360. This incident is now resolved. 

RESOLVED: Novas & Review360 Login Unavailable
Clinical Assessments UK Teaching and Awarding Review360 Novas
 

We're getting customer reports that they cannot login. We are working to restore services and will update you in 60 minutes.

 

We apologize for the technical issue impacting course logins. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available. 


 

Teams have made significant progress toward resolving the issue, but some users may still be experiencing an inability to login. We apologize for the inconvenience and will update you in 1 hour.

 
We appreciate your patience while we addressed this issue. This incident is now resolved. 

Review360 and Novas - Unavailable

Clinical Assessments UK Teaching and Awarding Review360 Novas
 

We're getting customer reports that some Novas users are experiencing an error message when attempting to log into the site. We are working to restore services and will update you in 60 minutes. 

 

We have confirmed a technical issue that is impacting Review360 and Novas customers where they may experience an error when logging into their applications. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

 

Teams have made significant progress toward resolving the issue, but some users may still be experiencing error messages and difficulty logging into their applications. We apologize for the inconvenience and will update you in 1 hour.

 

Review360 and Novas systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Unavailable - Novas and Review 360
Clinical Assessments UK Teaching and Awarding Review360 Novas
 

We're getting reports that some customers may not be able to access Novas. We are working to restore services and will update you in 60 minutes. 

 

We have confirmed a technical issue that may impact customers’ trying to access Novas and Review 360. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

 

We have confirmed a technical issue is preventing customers from accessing Novas and Review 360. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

 

We have identified the problem with preventing access to Novas and Review 360. We are working to implement a solution and will update you with new information once it becomes available.  

 

Teams have made significant progress toward resolving the issue, but some users may still be experiencing difficulties when accessing Novas and Review 360. We apologize for the inconvenience and will update you in (x) hours.

 
Services remain healthy and stable, and the issue is now resolved.

Resolved - Novas and Review360
Clinical Assessments UK Teaching and Awarding Review360 Novas
 

We're getting customer reports that they cannot access Novas. We are working to restore services and will update you in 60 minutes. 

 

We apologize for the technical issue impacting Novas and Review360. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available). 


 

 We have implement a solution and will update you with new information once it becomes available.  

 
We appreciate your patience while we addressed this issue. This incident is now resolved.