Review360 and Novas - Unavailable

Incident

Review360 and Novas - Unavailable

Status: Closed
Start:
End:
Duration: 17 minutes
Affected Components:
Clinical Assessments UK Teaching and Awarding Review360 Novas
Update

We're getting customer reports that some Novas users are experiencing an error message when attempting to log into the site. We are working to restore services and will update you in 60 minutes. 

Update

We have confirmed a technical issue that is impacting Review360 and Novas customers where they may experience an error when logging into their applications. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

Update

Teams have made significant progress toward resolving the issue, but some users may still be experiencing error messages and difficulty logging into their applications. We apologize for the inconvenience and will update you in 1 hour.

Resolved

Review360 and Novas systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.