Resolved: Pearson Test of English (PTE), MyEnglishLab (MEL)

Incident

Resolved: Pearson Test of English (PTE), MyEnglishLab (MEL)

Status: Closed
Start:
End:
Duration: 25 minutes
Affected Components:
English Language Learning Pearson Test of English (PTE) MyEnglishLab (MEL)
Update

We're getting customer reports that they cannot login their tests. We are working to restore services and will update you in 60 minutes. 

Update

We have confirmed a technical issue that may impact customers’ access to the tests. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

Update

We have identified the problem with tests logins. We are working to implement a solution and will update you with new information once it becomes available.  

Resolved

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.