2025-09-08T12:30:00.0000000Z

We're getting customer reports that some users are experiencing an error message when attempting to log into the site. We are working to restore services and will update you in 60 minutes. 

2025-09-08T15:41:00.0000000Z

We have identified the problem with site login for ePen and Active Hub services, resulting in an error message when attempting to log into the sites. We are working to implement a solution and will update you with new information once it becomes available.  

2025-09-08T15:45:00.0000000Z

Teams have made significant progress toward resolving the issue, but some users may still be experiencing an issue with login and error messages. We apologize for the inconvenience and will update you in 1 hour.