2025-08-18T05:11:00.0000000Z

We're getting customer reports that they cannot log in. We are working to restore services and will update you in 60 minutes. 

2025-08-18T05:18:00.0000000Z

We have confirmed a technical issue that may impact customers' log in. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

2025-08-18T05:23:00.0000000Z

We apologize for the technical issue impacting login. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update in when new information becomes available.