2025-07-25T13:55:00.0000000Z

We are investigating an issue with Mstering course launch, assessments, and sign-in. As a result, customers may see a blank page when attempting to access or navigate. We will update you when more information.

2025-07-25T14:00:00.0000000Z

We have confirmed a technical issue that may impact your Mastering courses. Some customers may be unable to (what can't they do?). Teams are working on resolving this issue; we apologize for any inconvenience. 

2025-07-25T14:15:00.0000000Z

We apologize for the technical issue impacting Mastering. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update in 60 minutes or when new information becomes available. 

2025-07-25T14:18:00.0000000Z

We have confirmed a technical issue is impacting Mastering, MyLab and MathXL customers’ ability to access courses. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

2025-07-25T15:08:00.0000000Z

Teams have made significant progress toward resolving the issue, but some users may still be experiencing a blank page or slowness. We apologize for the inconvenience and will update you in 1 hour.