Degraded Performance

Incident

Degraded Performance

Status: Closed
Start:
End:
Duration: 16 minutes
Affected Components:
UK Teaching and Awarding Active Hub Active Learn Primary
Update

We're getting customer reports that they cannot access their courses. We are working to restore services and will update you in 60 minutes. 

Update

We have identified the problem with course access. We are working to implement a solution and will update you with new information once it becomes available.  

Update

We have identified that Active Learn Primary and Active Hub are both experiencing issues with course access. We are working to implement a solution and will update you with new information once it becomes available.  

Resolved

Services remain healthy and stable, and the issue is now resolved.