Logins Unavailable with Active Learn and Edexcel Online

Incident

Logins Unavailable with Active Learn and Edexcel Online

Status: Closed
Start:
End:
Duration: 20 minutes
Affected Components:
UK Teaching and Awarding Active Learn Primary Active Learn Secondary Edexcel Online(EOL)
Update

We're getting customer reports that they cannot login. We are working to restore services and will update you in 60 minutes. 

Update

We have identified the problem with course logins. We are working to implement a solution and will update you with new information once it becomes available.  

Update

We apologize for the technical issue impacting the ability to login. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update in when new information becomes available. 


Resolved

We appreciate your patience while we addressed this issue. This incident is now resolved.