Degraded Performance

Incident

Degraded Performance

Status: Closed
Start:
End:
Duration: 15 minutes
Affected Components:
UK Teaching and Awarding Active Learn Primary Active Learn Secondary Edexcel Online(EOL)
Update

We're getting customer reports that they cannot log in. We are working to restore services and will update you in 60 minutes. 

Update

We have confirmed a technical issue that may impact customers’ logins. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.

Update

We have identified the problem with the login. We are working to implement a solution and will update you with new information once it becomes available.  

Resolved

We appreciate your patience while we addressed this issue. This incident is now resolved.