Active Learn Primary, Active Learn Secondary, Edexcel Online Unavailable

Incident

Active Learn Primary, Active Learn Secondary, Edexcel Online Unavailable

Status: Closed
Start:
End:
Duration: 18 minutes
Affected Components:
UK Teaching and Awarding Active Learn Primary Active Learn Secondary Edexcel Online(EOL)
Update

Some customers are reporting that they cannot login to Active Learn Primary and Active Learn Secondary. We are working to restore services and will update you in 60 minutes. 

Update

We have confirmed a technical issue that may impact your courses. Some customers may be unable to login to Active Learn Primary, Active Learn Secondary and Edexcel Online. Teams are working on resolving this issue; we apologize for any inconvenience.

Update

We apologize for the technical issue impacting your Active Learn Primary, Active Learn Secondary and Edexcel Online courses. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update in 60 minutes or when new information becomes available. 


Resolved

We appreciate your patience while we addressed this issue. This incident is now resolved.